Student Services at Provo College

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Your Partners in Student Success at Provo College

Student Services at Provo College offers holistic, proactive, and personalized support to help students persist, succeed, and graduate, both academically and professionally. From the moment students enroll, our team is there to guide, support, and empower them through graduation and beyond. At Provo College, student success is rooted in balance. Academic achievement, personal well-being, and career preparation are intentionally connected to help students move forward with confidence and clarity.

What sets student services apart

A comprehensive, student-centered model

Our approach extends beyond advising to support the full student experience. By focusing on both academic persistence and personal wellness, we create an environment where students can thrive.

A proactive approach to support

We engage early and consistently to help students stay on track. Through intentional outreach and support tools, our team works to address challenges before they disrupt progress.

A culture of connection

Students at Provo College are supported by a team that is present, approachable, and committed to helping them navigate barriers—academically and personally.

A whole-student success philosophy

Academics, wellness, and career readiness are integrated to support students from enrollment through graduation and into career transition.

Support that helps you stay focused, confident, and on track

A Student Persistence Specialist (SPS) is a key member of the Provo College Student Services team focused on helping students maintain momentum and confidence throughout their program. By closely tracking academic progress and student engagement, Student Persistence Specialists step in early, build meaningful connections, and guide students to the resources they need to stay on course and move forward.

Student Persistence Specialists

  • Personalized check-ins: Regular outreach through calls, texts, Microsoft Teams, and in-person meetings provide consistent support and encouragement.
  • Proactive academic monitoring: Attendance, grades, and participation are reviewed daily to help identify challenges before they affect progress.
  • Academic resource coordination: Student Persistence Specialists connect students to tutoring, writing labs, NCLEX prep, and other program-specific academic supports.
  • Clear guidance on policies and procedures: Students receive help navigating academic expectations, technology access, scheduling considerations, and required processes.
  • Ongoing accountability and encouragement: Through follow-up and goal setting, SPSs help students stay organized, focused, and motivated.
  • Approachable and available: Student Persistence Specialists are easy to reach and responsive to student needs.
  • Holistic problem solving: Support addresses both academic challenges and personal factors that may affect performance.
  • Commitment to follow-through: Student Persistence Specialists track progress and reconnect to ensure challenges are fully resolved.
  • Consistent point of contact: Students know exactly who to reach out to when questions or concerns arise.
  • Early program engagement: Support begins in the second week of the program and continues through completion.
  • Collaboration with instructional teams: Student Persistence Specialists partner with faculty and academic leaders, including during clinical experiences.
  • Transition support near graduation: As students approach completion, SPSs help connect them with Career Services for next-step support.
  • Academic pacing and attendance: Assistance with staying current on assignments and meeting attendance expectations.
  • Learning platform navigation: Help using Canvas and communicating effectively with instructors.
  • Organization and time management: Tools and strategies to balance coursework, work, and personal responsibilities.
  • 15,500+ students supported since July across 19 campuses.
  • 56% of active students have engaged with a Student Persistence Specialist.
  • Increased engagement and retention driven by early, proactive outreach.

Wellness Coaches

Helping students manage life while staying on track academically

Wellness Coaches at Provo College are dedicated to supporting student wellness, persistence, and resilience. Their role is to help students navigate personal and emotional challenges that can interfere with learning by offering a confidential, supportive space to talk and problem-solve. Wellness Coaches focus on practical solutions and meaningful connections to resources, so students feel supported throughout their educational journey.

How Wellness Coaches support you

  • Individual coaching sessions: Guidance on stress management, motivation, test anxiety, and building healthy routines.
  • Referrals to support services: Connections to housing, childcare, transportation, food assistance, and mental health resources.
  • Tools for everyday challenges: Workshops, guides, and practical strategies for managing habits and stress.
  • Continued support: Follow-up to ensure students successfully access and benefit from resources.

hat makes wellness support different at Provo College

  • Holistic approach: Focuses on the personal and emotional factors that impact learning.
  • Integrated student support: Wellness Coaches coordinate with Student Persistence Specialists and campus teams.
  • Practical and approachable: Support is designed to be realistic, actionable, and student-friendly.

When Wellness Coaches get involved

  • Available at any point: From early coursework through clinical experiences.
  • Student-driven or staff-supported referrals: With student consent.
  • Convenient access: One-on-one sessions offered by phone or Microsoft Teams, with proactive outreach as needed.

Common reasons students connect with Wellness Coaches

  • Managing life responsibilities: Stress related to time, finances, transportation, or family needs.
  • Emotional fatigue or overwhelm: Difficulty staying motivated or focused.
  • Need for neutral support: A confidential space outside of academic instruction.

Wellness coaching participation

  • Participation: Engagement typically ranges from 25–40% in established programs, with continued growth driven by proactive referrals and increased awareness across campus.

Registrar and Transcripts

Clear records and dependable processes that support your progress

The Registrar’s Office at Provo College manages the essential academic details that keep students moving forward. By overseeing course registration, academic records, transfer credits, and graduation documentation, the Registrar helps ensure each student’s academic journey is clearly documented, properly supported, and aligned with program requirements.

How the Registrar’s Office supports you

  • Student academic records: The office maintains accurate records for grades, enrollment status, name updates, graduation dates, and overall database integrity.
  • Transfer credit evaluations: Official transcripts are reviewed for transfer credit, students are contacted if additional materials are needed, and finalized decisions are shared before registration.
  • Course registration and scheduling support: The Registrar manages class scheduling for students, coordinates registration and schedule changes, and works closely with other campus teams to ensure accurate enrollment, rescheduling, and cancellations when needed.
  • Graduation and transcript services: Diplomas are processed and distributed following completion, transcripts are issued upon request, and education verifications are completed for graduates.
  • Ongoing student support: Required academic notifications are sent, record-related questions are answered, and re-entry support is coordinated with campus departments.

Frequently Asked Questions (FAQs)

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